Privacy Policy Sanjoya

Privacy-sensitive data or personal data is processed through our web store. Sanjoya BVBA considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us. In our processing, we adhere to the requirements of the privacy legislation. That means, among other things, that we:
- state clearly with what purposes we process personal data. We do this through this privacy statement;
- limit our collection of personal data to only the personal data required for legitimate purposes;
- first ask for explicit consent to process your personal data in cases where your consent is required;
- take appropriate security measures to protect your personal data and also require that of parties that process personal data on our behalf;
- respect your right to provide, correct or delete your personal data on your request.

Sanjoya BVBA is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully. This privacy statement was last modified on 25-05-2018 00:00:00.

Use of personal data

When using our web store we obtain certain data from you. That may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested, or for which it is clear that it is provided to us for processing. We use the following data for the purposes stated in this privacy statement:
- Name and address data
- Phone number
- Billing Address
- Email address
- Payment Details
- Gender

Register

For certain parts of our web store you must first register. After registration, we store the personal details you provide via the username you have chosen. We save this information so that you do not have to enter it every time and so that we can contact you in the context of the implementation of the agreement. We will not provide the data linked to your username to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is required by law. In the event of a suspicion of fraud or misuse of our web store, we may hand over personal data to the competent authorities.

Access portal

With our portal you can access a management environment where you can set, specify and change things yourself.

Processing order

When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

Advertising

In addition to the information on our website, we can also inform you about our new products and services:
- By mail
- By email
- Via social media
- By phone

Contact form and newsletter

We offer the possibility to ask questions via our web store through a contact form, whereby you are asked to fill in various data to complete your question. You choose yourself which data you provide. The data that you send to us will be kept for as long as the nature of the form or the content of your e-mail requires it to be fully answered and processed.
We offer a newsletter with which we want to inform interested parties about our products and / or services. Every newsletter contains a link that you can use to unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit permission.

Publication

We do not publish your customer data.

Ads

Our web store displays advertisements.

Distribution to third parties

Your data is explicitly not provided to third parties.
Social media buttons are included in our web store. This allows the administrators of these services to collect your personal data.

Cookies

Cookies are used on our web store. They are also placed via third parties that are enabled by us. When you visit our online store for the first time, a message is displayed in which we explain why we use cookies. We regard your further use of our web store as permission for this use of cookies. You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally. We have made agreements with third parties who place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications do with the cookies when they read them. For more information about these applications and how they handle cookies, please see the privacy statements of these parties (note: these may change regularly).

Google Analytics

We use Google Analytics to track how visitors use our web store. We have entered into a data processing agreement with Google to make agreements about how to use our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services. Finally, we have the IP addresses anonymized.
Via the following link you can ensure that the storage and processing of this type of data in the future is no longer possible: http://tools.google.com/dlpage/gaoptout?hl

Security

We take security measures to limit abuse of and unauthorized access to personal data. In particular, the following measures have been taken:
- Access to personal data is protected with a username and password;
- The data is stored in a separate, shielded system upon receipt;
- We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data.

Retention Periods

The personal data described above is retained for as long as necessary to process your orders, including warranty. We then save data for a maximum of one year for the statistical purposes described. The data is then deleted unless there is a legal obligation that requires longer retention (such as the seven-year tax retention obligation for payment data).

Third-party websites

This privacy statement does not apply to third-party websites that are linked to our web store through links. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We recommend that you read the privacy statement of these websites before using these websites.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.

Access and change of your data

For questions about our privacy policy or questions about access to and changes to (or deletion of) your personal data, you can contact us at any time through the following information. You can also send us a request to view, change or delete this information. You can also submit a request to request a data export for data that we use with your permission, or state with reasons that you want us to limit the processing of personal data. To prevent abuse, we may ask you to identify you adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the information is incorrect, you can request us to change the data or have it deleted.

Current state of the art

The customer is aware that data protection with regard to data transfers via the internet based on the current state of the art cannot yet be fully guaranteed. In particular e-mail messages are not a safe form of communication because "reading along" of the content cannot be technically excluded. In this respect, the customer himself is responsible for the security of the data transferred via the internet.

Personal Data Authority

Of course we will gladly help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.

Contact details

Sanjoya BVBA
Harmoniestraat 142
2018 Antwerp
info@sanjoya.eu
+32 3 237 99 50

Sanjoya entrepreneur number at the (CBE) in Antwerp is: 0504.858.769.
Sanjoya's fiscal number is: BE 0504.858.769